WFD Communications Coordinator

Posted on 09/29/2023

Who We Are & What We Do: 

Workforce Solutions of North Central Texas is a division of the North Central Texas Council of Governments. Our mission is to advance business-driven solutions that promote economic growth, opportunity and a skilled workforce. Our core values of trust, leadership, inclusion and community permeate everything we do. The programs we oversee are designed to ensure the businesses in our 14-county region remain competitive, that workers have the opportunity to obtain skills that will help them become or remain self-sufficient, and that our communities are economically resilient.

The story of our organization begins in 1993, when Texas created a workforce development system that made significant efforts to improve service delivery through local control and coordination of services from different programs. On May 23, 1996, Governor George W. Bush certified the North Central Texas Workforce Development Area (WDA) and on July 25, 1996, the Chief Elected Officials of the 14-county WDA signed a partnership agreement forming the North Central Texas Workforce Development Board and selected the North Central Texas Council of Governments as its fiscal agent, grant recipient and administrative agent. Our WDA includes Collin, Denton, Ellis, Erath, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell and Wise counties.

How you will make an impact - Description of the Opportunity: 

Workforce Solutions for North Central Texas (WSNCT) is seeking a dynamic and detail-oriented Communications Coordinator to join our team. This role will be pivotal in upholding the WSNCT’s brand, managing our social media presence, coordinating media outreach, securing speaking engagements, supporting event coordination, and maintaining relationships with external vendors.

Reporting to the Marketing & Communications Manager, this role will be key to enhancing awareness and understanding of WSNCT's initiatives and goals. The ideal candidate is an excellent writer with a keen eye for detail, who thrives in a fast-paced environment. We are looking for someone with a high level of creativity and a collaborative spirit, who can not only craft compelling content but also effectively analyze its impact. With a variety of responsibilities ranging from social media management to public relations to event coordination, this role offers an exciting opportunity to contribute to our mission to advance business-driven solutions that promote economic growth, opportunity and a skilled workforce.

What you will bring with you - Desired Skills/Qualifications: 

Responsibilities:  

• Researches, writes, edits, and produces various content types (written, audio, video, digital) to promote department awareness and educate about programs and services.
• Creates and manages engaging social media content, monitors accounts, and provides regular analytics.
• Identifies and manages testimonial stories from customers, employers, and partners, including interviews and video editing.
• Supports planning, logistics, and content creation for program initiatives, special events, and projects.
• Collaborates with teams to plan and produce digital content for various communication materials and platforms.

Required Skills

• This role requires a high level of creativity, attention to detail, an excellent customer service mindset, exceptional project management skills, and sound emotional intelligence to drive success with diverse internal and external audiences.
• Excellent oral and written communications skills.
• Proficiency in Adobe Creative Suite, specifically Illustrator, InDesign, and Photoshop.

Required Education & Experience: 

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, Advertising, or related field preferred.
• 3-5 years of experience in professional communications, marketing, or public relations.

Compensation: 

• FLSA: Exempt
• Starting Salary: $54,989 depending on skills, qualifications and experience.

Officing:  

•    This position offers a hybrid work option.

Benefits:
We offer a highly competitive package of many desirable benefits to our full-time employees including:

• Health/Dental/Vision/Life Insurance 
  • We provide an outstanding package of health, dental, vision and life benefits for employees, with the monthly premium paid by NCTCOG 100%. Coverage available for their families and those monthly premiums are shared with NCTCOG. We provide employees with life insurance coverage that is employer paid with a benefit of 2 times the employee’s annual salary.
• Paid Leave 
  • Paid vacation, sick leave, and personal days are provided as part of the benefit plan, as well as specified holidays. This position also includes a phone allowance.
• Retirement 
  • NCTCOG participates in a defined contribution plan as an alternative to Social Security. The defined contribution retirement plan provides retirement benefits for all eligible employees. NCTCOG contributes twelve percent (12%) of permanent full-time employees' gross salaries. Participating employees contribute six percent (6%) of gross salary. An employee becomes forty percent (40%) vested in NCTCOG's contributions after three full years of employment. An additional fifteen percent {15%) is vested for each additional year of employment. An employee becomes fully vested after seven years of employment.
• Work/Life Balance Programs 
  • To help employees and their families meet personal and professional challenges, NCTCOG provides an employee assistance program, prepaid legal services, lunch and learn seminars, alternate work schedules, alternate commute programs, and an on-site gym.
• Professional Development 
  • NCTCOG is committed to professional development and provides a wide range of training opportunities-both online and traditional classroom sessions. It covers applicable professional development expenses, professional memberships, and licenses, as well as tuition reimbursement

Equal Employment Opportunity Employer: 
NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws. Auxiliary aids and services are available upon request to individuals with disabilities.

Background Check & Drug Testing: 
All selected candidates must undergo a pre-employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre-employment background check and drug screening.

E-Verify: 
The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.