The Capital Area Council of Governments is seeking a Staff Ombudsman to work in the Austin Area. This position performs moderately complex human services and problem-solving work, requiring application of specialized program knowledge. Work involves traveling to/from care facilities throughout the region on a frequent basis, collecting, preparing, and reviewing case data; evaluating difficult situations of individuals and families, primarily regarding residents’ rights, and assisting them in resolution of those situations; and investigating complaints. Works under general supervision with moderate latitude for the use of initiative and independent judgment. Requires travel throughout the ten-county region. Read the full job description.
Experience: A minimum of one year of work experience in a human/social services field is required.
Education: Either: 1) A bachelor’s degree from a four-year accredited university or 2) a high school diploma/equivalent plus four years’ experience as a certified ombudsman or paid experience in a social, behavioral, or human service field.
Salary: $45,760 – $48,006
Application Closing Date: Until filled
To apply, please download the application. Submit a complete and signed CAPCOG application to JobApps@capcog.org, by mail, or fax.
CAPCOG will not consider resumes without completed applications.
Equal Opportunity Employer