OMBUDSMAN

Posted 09/11/2023

The Capital Area Council of Governments is seeking dedicated professionals to work on behalf of senior residents of nursing homes and assisted living facilities in the CAPCOG 10-county region as a staff ombudsman. The position’s work involves traveling to and from nursing homes and assisted living facilities; collecting, preparing, and reviewing case data; evaluating difficult situations with individuals and families, primarily regarding residents’ rights, and assisting them in resolution of those situations; and investigating complaints. Read the full job description.

Experience: Four years of experience in social, behavioral, or human service field or as a certified ombudsman is required.  Bachelor’s degree or higher may substitute for required experience.

Education: High School diploma or equivalent is required.
Preferred Qualifications:

Experience working with older adults is preferred;

Bachelor’s degree or higher from an accredited university is preferred; and

Bilingual English/Spanish preferred.

Pay Range: $47,000-$53,000
Application Closing Date: Until Filled

To apply, please download the application. Submit a complete and signed CAPCOG application to the attention of JobApps@capcog.org, by mail, or fax. CAPCOG will not consider resumes without completed applications.