SUMMARY OF POSITION:
Directs the regional council’s Health and Human Services Division including the Area Agency on Aging, the Aging and Disability Resource Center, the 2-1-1 Call Center, and other related special initiatives or projects. Acts as lead staff for all health and human service advisory committees and as liaison between these committees and the regional council’s executive committee. Seeks resources to maintain and expand existing programs and to initiate and develop innovative programs and services on behalf of the regional council. Represents the regional council in matters concerning services or programs in the Health and Human Services Division.
1. Reports to: Executive Director.
2. Directs: Health and Human Service Program managers.
3. Other: Has contact with representatives of local, state, and federal government agencies; public and private organizations; service providers; other program personnel; private contractors; and the public.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Supervises Health and Human Service program managers, including assigning and planning work, ensuring training, evaluating performance, and making recommendations on hiring, firing, and disciplining.
- Oversees development and implementation of Health and Human Service departmental budget, including monitoring, approving expenditures, and preparing, negotiating, and administering grants and contracts for program compliance.
- Oversees the development of program policies and procedures and their timely implementation.
- Prepares proposals for grants and prepares contracts, interagency agreements, and subcontracts relating to health and human services programs.
- Assists the Executive Director in resource and program development by identifying the health and human service needs of member governments and their constituents.
- Pursues resources and develops programs and services to address health and human service needs of the regional council, member governments and their constituents.
- Serves as lead staff to all health and human service advisory committees and subcommittees.
- Coordinates health and human services programs with the other activities of the regional council.
- Monitors and evaluates program operations as they relate to production, quality, reporting, and contract compliance requirements.
- Provides technical assistance to vendors, contractors, member governments, and other community agencies, including identifying resources, meeting with boards and other funding sources, assisting with grant applications and contracts, and planning programs.
- Represents the regional council by making presentations to various governmental entities, private organizations, and the public on matters relating to health and human service programs.
- Maintains current knowledge of laws, regulations, assistance programs, and financing methods for health and human service programs through reading and studying new procedures and guidelines, attending workshops and seminars, taking short courses, and attending agency and organizational meetings.
- Coordinates and collaborates with other area service providers.
- Provides explanations on changes in state and federal rules, regulations, and guidelines to program staff.
- Reviews program expenditures for approval.
- Coordinates public relations functions to publicize and market programs or services provided by the Health and Human Services Division.
- Serves as lead staff for advisory committee and subcommittee activities related to the Area Agency on Aging, the Aging and Disability Resource Center, the 2-1-1 Call Center, and other special program areas.
- Serves on community boards and committees related to health and human service activities.
- Plans Health and Human Services related public hearings and serves as regional council representative at open hearings, forums, meetings, etc.
- Coordinates training and technical assistance activities for staff, program participants, contractors, and service providers to ensure delivery of a comprehensive health and human service delivery system.
- Serves as a liaison between the regional council and state and local government agencies concerned with the provision of health and human services.
- Serves as resource person to community agencies, institutions, groups, and elected officials.
- Performs such other related duties as may be assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: Health and human service programs and services including but not limited to; nutrition, housing, home health, care coordination, caregiver support, information and referral, public benefits, long-term care and its advocacy, and system navigation. Also required are knowledge of general management principles; grant, proposal, contract, and budget preparation and analysis; local, state, and federal regulations relating to health and human service programs for the elderly; program development, implementation, and evaluation procedures; survey information gathering and analysis techniques; and practices and procedures of accounting and financial operations.
Skill/Ability to: Analyze and evaluate health and human service program services and activities; interpret and apply applicable laws, rules, and regulations; apply planning techniques; prepare reports, statements, and correspondence in a concise and legible manner; prepare grants, proposals, contracts, and budgets; supervise and motivate employees in a professional and effective manner; establish and maintain effective working relationships with direct report employees, fellow regional council staff, citizen groups, service providers, state and local government officials, and the general public; and demonstrate exceptional proficiency in both oral and written communication.
ACCEPTABLE EXPERIENCE AND TRAINING
Master’s degree in public administration, social science, business administration or a related field, plus at least five years of progressively responsible experience in health and human services related programs.
Bachelor’s degree in public administration, social science, or a related field, plus at least ten years of progressively responsible experience in administering social service programs, two of which involve working with aging and/or disability related programs.
High school graduation, or its equivalent, plus at least fifteen years of progressively responsible experience in administering social service programs, five of which involve working with aging and/or disability related programs.
Any equivalent combination of progressively related experience and training which provides the required knowledge, skills, and abilities.
CERTIFICATES AND LICENSES REQUIRED
Appropriate Texas driver’s license or available alternate means of transportation.
Equal Opportunity Employer