Posted 11/29/18

The Capital Area Council of Governments, CAPCOG, is an organization of city and county governments in the 10-county region surrounding the Austin metro area created to foster collaboration at the regional level and promote economy and efficiency in the coordinated development of the region.

The Emergency Communications Division is seeking a 911 Training Coordinator III. The Emergency Communications Division works with agencies throughout the 10-county Capital Area Emergency Communications District (CAECD) which oversees and funds the region’s 9-1-1 program. The Coordinator will perform consultative and technical assistance work related to the 9-1-1 educational program. Coordinating training and educational programs, services and activities for the 10-county district. Work involves the designing and preparation of curriculum, delivering the training and the determination of the manner of delivery, procuring additional instructors, assessing and evaluating training hardware and software for effectiveness, and ensuring all training and reporting meets the standards expected by the CAECD and regulatory agencies.


Graduation from an accredited four-year college or university with major course work in education, computer science or a related field is generally preferred.


Minimum three years’ experience in a field related to telecommunications, 9-1-1-operations, or training is required.  A valid Texas Telecommunicator license is preferred. Must hold, or obtain within six months of employment, an instructor’s certification through the Texas Commission on Law Enforcement (TCOLE). Emergency Number Professional (ENP) certification is preferred.

Education and experience may be substituted for one another. Successful completion of a background investigation required.

Salary range: $42,000 – $47,000 depending on qualifications

Submit a completed and signed CAPCOG application to the attention of Ruth Ann Delaney electronically at, by mail, or fax.

Visit for a complete job description, CAPCOG application, and submission information.

Application closing date: December 19, 2018


Equal Opportunity Employer


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$42,000 - $47,000


Capital Area Council of Govts, Burleson Road, Austin, TX, USA