Posted 07/18/2018

This is a responsible, non-supervisory position requiring familiarity with various government programs, such as Texas Administrative Code (TAC), Administration for Community Living (ACL), Health and Human Services Commission (HHSC), Older Americans Act (OAA) and insurance policies related to the elderly, various rules & regulations regarding aging program and services; Coordinates referrals for service to the care coordination program in the region to ensure prescribed needs of client are carried out in accordance with OAAA/service definitions, and provides technical assistance and contract management in planning, development and implementation of programs and services for the elderly in the 13 counties of the Area Agency on Aging (AAA). Assists in the development and review of the care coordination section of the policies and procedures manual per Quality Assurance; Provides input to the area plan and any necessary amendments by providing input based on evaluation of the care coordination program; Assists in updating Care Coordination Program.
Duties include Providing resource information or referrals to elderly clients and /or their family members through the documents intake of clients information in physical or electronic records (SAMS database or equivalent) client assessment, service plan development, arrangement of necessary case and services follow-up and ongoing monitoring of clients’ status, which may include making home visits, determining eligibility, assessing hours for personal care and coordinating with contracted vendors; Providing information and referral, legal services, crisis counseling and services necessary to stabilize a situation for elderly clients and /or family members on a short-term basis; Maintaining confidential case records that may include client data, documentation of services in a physical and electronic record client tracking system and completes related daily, weekly, monthly and yearly reports as required. Performs other job-related duties as assigned.

Desired Education/Degree: Associates. Desired Major: Social services, Business, Public Administration
Desired Job Experience: Any equivalent combination of experience and any training which provides the knowledge, skill, and abilities.

AACOG business hours 8:00 a.m. – 5:00 p.m., M-F. This position is a Pay Grade 8, with a starting hourly rate of $16.04. This is a non-exempt position. Open until Filled. Only electronic online applications will be accepted.
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Equal Opportunity Employer


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Position Type

Regular / Full Time


$16.04/hr+ DOQ


Alamo Area Council of Governments (AACOG), Tesoro Drive, San Antonio, TX, USA